Return & Exchange

At FAUVE, we want you to love every item you buy from us. If for any reason you are not completely satisfied with your order, we are here to make the return or exchange process as smooth as possible.

Returns

We accept returns within 14 days of purchase, as long as the items are unused, unwashed and in their original packaging with all tags attached. Returns only apply to items bought at full price; items bought during a sale or promotion cannot be returned.

To start a return, contact our customer support team at customercare@fauve.pk. Once we receive your request, we will guide you through the return process.

Please note:

• Shipping fees for returns are non-refundable.
• We recommend using a trackable shipping service so your item reaches us safely.
• Items that do not meet the conditions above are not eligible for return and will be sent back to the customer.

Exchanges

If you would like a different size or colour, we are happy to exchange items within 14 days of purchase. The item must meet the same conditions as above (unused, unwashed, in its original packaging with all tags attached).

To arrange an exchange, please contact our customer support team. Exchanges depend on stock availability, and we will let you know if the item you want is out of stock. If it is not available, we will issue store credit for a future purchase.

Non-Returnable Items

For hygiene reasons, the following items cannot be returned or exchanged:

• Accessories
• Intimate wear (e.g. undershirts, undergarments)
• Custom or made-to-order items

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please tell us within 48 hours of receiving your order and send photos of the item. We will resolve it quickly with a replacement or a full refund.